Hello Charles, I hope I got the right e-mail address from your receptionist. I had called to speak to you directly however I’m sure you are a busy man. I just wanted to thank you for my drapes. The lining you had your staff replace looks fantastic. It’s not very often you find a business willing to go above and beyond in order to make a customer happy. In fact I don’t think I recall ever being treated so well by any other company. I sell condos for a living and so as you can imagine we often run into issues where it is important for us to provide great customer service. I am so happy to see that there are other companies out there who are passionate about their clients and their business. I will forever refer people to your dry cleaning service and you have a customer for life in Rick and myself. Thank you so much again Charles. Best Regards, Shannon Craig Hom – Domicile Developments Inc.